INTRODUCTION
The website “atelia.gr”, including its sub-sectors & other content (hereinafter referred to as “WEBSITE”) belongs to the company named “FOTEINI KAROLIDOU” based in Thessaloniki (hereinafter referred to as “COMPANY”). The WEBSITE operates for information purposes and as an electronic shop selling products via the Internet. All persons who enter the WEBSITE and browse its pages are hereinafter referred to as “USERS”. Persons or legal persons who transact, register or use the services of the online store are hereinafter referred to as “CUSTOMERS”. CUSTOMERS are a subset of USERS.
USER DATA
The COMPANY directly collects site visit information, such as Internet addresses (IP), browser type, date and time of visit, number of clicks per page, etc., for statistical purposes only. These data are not related to others, remain anonymous and can be kept for up to 24 months.
Depending on the usage of each USER, cookies may be used that store information about their preferences, the pages they visit and customize the content of the SITE based on the type of their browser or other information sent through the browser. If the USER wishes to disable cookies completely, it could be done through the browser’s settings.
CUSTOMER DATA
The COMPANY collects directly from the CUSTOMERS data such as: name, surname, email, address, phone numbers, VAT number (if an invoice is requested) etc. The data collected are only the absolutely necessary each time for the service of the CUSTOMERS, the execution of orders, shipment of goods and the provision of COMPANY services to CUSTOMERS. They are kept for a period of up to 5 years or as long as the CUSTOMER’s relationship with the COMPANY lasts (e.g. period of subscription to a newsletter service) and then deleted, unless their custody is required by law, or is necessary to ensure the legitimate interest of the COMPANY. This information is not disclosed or transmitted to third parties, unless it is necessary for the execution of transactions and the execution of orders (e.g. name and items of parcel delivery to the courier company), as well as in case of a legal obligation of the COMPANY (e.g. pricing data to Taxisnet).
The COMPANY may use the CUSTOMERS ‘contact details for some information about itself, the WEBSITE, the products and services it provides, as well as their Terms of Use. Also to request (always optional) evaluation of its products and services or to suggest subscribing to a newsletter service.
COMPANY uses Mailchimp service to send newsletters.
DATA SECURITY
The COMPANY uses Servers that are leased from a Greek data center, which operates in accordance with current Greek and European legislation and implements policies and procedures to protect data from destruction, tampering and unauthorized access.
SECURE TRANSACTIONS
All card payments are processed through Viva Payments’ Viva Wallet electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
USER & CUSTOMER RIGHTS
Any USER or CUSTOMER wishing to exercise any of the following rights regarding his data, must contact the COMPANY, via email.
Right to correct / update data
Right to object to processing
Right to delete
Right of withdrawal of consent (if there is an act for which consent is required)
Right to receive copies in electronic form
CONTACT
For any question or additional information regarding the COMPANY’S PRIVACY POLICY, you can contact the following details:
Email: info@atelia.gr
Telephone: +30 2314 058235